Shipping policy

Shipping Policy

Thank you for shopping with QUEENSHAYLA’S LUXURIA.

Shipping Origin

All orders are shipped from Belgium.

Shipping Costs

Customers are responsible for paying their own shipping costs. Shipping fees are calculated based on the customer’s location and selected shipping method at checkout.

Delivery Locations

We ship from Belgium to the customer’s provided delivery address. Delivery times may vary depending on the destination country, shipping carrier, customs processing, and local postal services.

Processing Time

Orders are processed within a reasonable business timeframe after payment is received and confirmed. Processing times may vary during busy periods, holidays, or promotional events.

Delivery Time

Estimated delivery times are not guaranteed. Once an order has been shipped, delays caused by the shipping carrier, customs, weather, or other circumstances beyond our control are not the responsibility of QUEENSHAYLA’S LUXURIA.

Customs, Duties, and Taxes

For international orders, customers are responsible for any customs duties, import taxes, or additional fees required by their country.

Incorrect Shipping Information

Customers are responsible for providing the correct shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.

Lost or Delayed Packages

If your package is delayed or appears lost, please contact the shipping carrier first. If you need additional support, you may contact us and we will do our best to assist.